Effective Date: March 25, 2026

Your privacy is important to us. This Privacy Notice explains how Omnicraft3D handles personal information when you use or interact with https://omnicraft3d.art (the “Platform”). It describes what data may be collected, how it is used, and the rights you may have regarding your information. If you do not agree with how your data is handled, you should stop using the Platform.

1. Who We Are

Omnicraft3D is responsible for determining how personal data is collected and used in connection with the Platform, acting as the data controller.

Company Name: Algorix Labs EOOD
Reg.number: 208713452
Registered Address: Stolichna Municipality, Mladost District, Mladost-2 Residential Area, Block 256, Entrance A, Ground Floor, 1799 Sofia, Bulgaria
Contact Email: support@omnicraft3d.art

2. Information We Collect

The information we collect depends on how you engage with the Platform. This may include details related to your account such as login information, profile data, and records of your activity. Where necessary, we may also collect identity verification data, along with contact details such as your email address or phone number.

We may also process transaction information, including purchase details and payment confirmations. Additional data may include content you provide, technical information such as IP address, browser type, device characteristics, and any communication with our support team.

In certain cases, we may also store preference data, compliance-related information, and system logs required to maintain security and reliability.

3. Purposes of Processing

We process personal data only when there is a valid legal reason to do so. This includes providing and maintaining the Platform, managing user accounts, confirming user identity, processing payments, and meeting legal or regulatory obligations.

We also use data to respond to support requests, improve performance and usability, detect and prevent fraud or abuse, manage operational risks, and enforce our terms. Where consent has been given, we may also use data for marketing purposes.

4. Sources of Data

Information is primarily collected directly from you when you create an account, make a transaction, upload content, or communicate with us. Certain data is also collected automatically through your use of the Platform, including via cookies and similar tracking technologies.

We may also receive information from third parties such as payment providers, service partners, or regulatory authorities when applicable.

5. Sharing of Personal Data

We may share personal data with third-party providers who help us operate and maintain the Platform. This includes services related to hosting, payments, analytics, communications, and customer support.

Data may also be disclosed where required by law or where necessary to protect our rights or comply with legal obligations. All third parties are required to handle personal data in accordance with applicable regulations.

6. International Data Transfers

Your information may be processed in countries outside your place of residence, including outside the European Economic Area or the United Kingdom. Where this occurs, we implement appropriate safeguards to ensure your data remains protected under applicable standards.

7. Your Rights

Depending on applicable laws, you may have rights regarding your personal data. These can include the right to access your data, request corrections, request deletion, limit or object to certain types of processing, and request data portability.

If processing is based on your consent, you have the right to withdraw that consent at any time. Requests can be submitted to support@omnicraft3d.art, and we may need to verify your identity before responding.

8. Data Security

We take reasonable steps to protect personal data through technical and organizational measures, including secure transmission methods, controlled access, and ongoing system monitoring.

Users are responsible for keeping their account credentials secure and using available security features.

9. Data Retention

We keep personal data only for as long as necessary to fulfill the purposes for which it was collected. Account-related information is generally retained while your account is active.

Certain records, such as financial or compliance data, may be stored for longer periods where required by law. When no longer needed, data is securely deleted or anonymized.

10. Automated Processing

Omnicraft3D does not rely on automated decision-making that produces legal or similarly significant effects. However, certain automated processes may be used to enhance functionality or personalize user experience.

11. Complaints

If you have concerns about how your data is handled, we encourage you to contact us directly so we can attempt to resolve the issue. You may also have the right to file a complaint with a relevant data protection authority.

12. Changes to This Privacy Notice

We may revise this Privacy Notice from time to time to reflect updates in our practices, legal requirements, or technology. Any changes will be published on this page along with an updated effective date.

13. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Notice or our data practices, please contact us at support@omnicraft3d.art.